Privacy policy

Last updated: 24 October 2026.

Who we are

Walls & Wishes is a subdivision of Micom Property, based in Darlington, County Durham. This policy explains how information sent through this website is used.

Information you provide

When you request a quotation, you provide your name, email address, location, project description, preferred contact method and, if supplied, your telephone number and photographs. Please avoid sending images containing people, financial information or other sensitive details.

How we use your information

We use this information to respond to your enquiry, discuss your requirements and prepare a quotation. The lawful basis for these steps is taking action at your request before entering into a contract. We do not use enquiry details for marketing without separate permission.

Photographs and service providers

Photographs are attached privately to the enquiry email. They are not published in our gallery or stored in a public uploads folder. Our website hosting and email providers process information to deliver this service. Enquiries are not sold to third parties.

Keeping your information

We keep enquiry information only as long as necessary to respond and manage any resulting work, or to meet legal record-keeping requirements. You can ask us about the retention period applying to your enquiry.

Your rights and contact

You may request access, correction or deletion of your personal information, or restriction of its use, subject to applicable law. Use the contact details on our contact page to raise a privacy request. If you have an unresolved concern, you can contact the Information Commissioner’s Office.

Cookies

Read our cookie policy for information about cookies used to operate the website.